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e-Magazine (For the Japanese version of this article)

Reports from Participants in the Asia-Japan Young Leadership Program – Cambodia – [Date of Issue: 27/February/2015 No.0240-0964]

Date of Issue: 27/February/2015

Reports from Participants in the Asia-Japan Young Leadership Program
- Cambodia -

In November 2014, the Institute for International Studies and Training (IIST) invited five promising young employees from Japanese companies in Cambodia to take part in the Asia-Japan Young Leadership Program in Tokyo, Ibaraki, Aichi and Kyoto with a view to further enhancing economic ties between Japan and the countries of the Mekong Region. Over the six days of the program, participants learned about the strengths and unique aspects of Japanese firms, namely leading-edge technologies, their customer-first philosophy, and the fusion of the contemporary technique with the tradition. In addition to deepening their understanding of Japanese-style business, participants also widened their knowledge of the culture and tradition underpinning Japanese industry through, for example, visits to historical facilities. The following has been excerpted from reports by participants on their strongest impressions from the program.

Sam Techkong
Manager, Panasonic Corporation, Cambodia Office
Branch of Panasonic Asia Pacific Pte. Ltd.

In this program, we visited 8 companies which were different in terms of culture and traditional, manual and automation, light and heavy industry, old and modern technology.
First thing that we learned from this program was punctuality. Punctuality is very important in doing business in Japan. During the program orientation, I realized more about Japanese history, culture and society. In addition, I learned the economic relationship between Cambodia and Japan.
During company visits, what impressed me the most were the following three experiences:

1. Advanced Technology; everybody knows that Japan is a world leading high-technology country. I recognized that most of the factories I visited applied robot technology in their production line. For example KUBOTA Corporation, they use robots to assemble parts. Robot technology is very interesting to make things unique, on time.

2. Fusion of the traditional and the modern techniques; in this trip I found another important thing which led Japan to become a high-quality manufacturing country. Besides using the high technology, Japan still applies traditional techniques to their products. In case of Okuma Corporation, a "mother machines" manufacturing company, which produces machines by using modern technology. But Okuma still applies a hand scraping technique to ensure their products' stability, accuracy and longevity.

3. Environment protection; most of the companies in Japan incorporate the environment matter in their business strategies and R&D. Toray Industries, Inc., for example, tries to develop Carbon Fiber Composite Materials whose weight is lighter as compared to metals. We can replace some metals in vehicle production with this material. Environment is a hot topic in any discussion in industries around the world and also very important to human life.

Chea Sok Keang
Project Coordinator, Marubeni Corporation

During IIST program in Japan, I had opportunities to explore 3 different areas of Japan: Tokyo, Aichi and Kyoto. Each area has its own industrial characteristics. I visited many companies. Throughout the entire program, the most impressive experience was to see their high tech products produced under thorough quality control and safety measures.

Participating in the program, it really responded to what I had expected before. I saw firsthand Japanese working environment with high performance and advanced technology throughout the fields I visited.

Hosoo is a traditional textile company. In order to respond to world demand, Hosoo applies technology of its own traditional method to create something new and unique which still able to maintain quality.

Advanced technology attracted me most through the program, and I wish that in near future, Japan could bring this type of advanced technology to Cambodia, too.

Mam Channeang
Assistant Section Manager,
Manufacturing Department, Sumi (Cambodia) Wiring Systems Co., Ltd

During the program, I visited many companies and places and learned many things. I was impressed with some aspects which were widely recognized as sources of global competitiveness of Japanese companies: high-technology innovation/development, high-quality, environmental conservation, respecting individual, cost consciousness and safety adherences.

The visit of MAYEKAWA MFG. Co., Ltd., impressed me greatly with their meat processing machinery. I have never seen such machinery which can debone 1000 chicken legs per hour. It is so efficient. This machine is also operator-friendly. It is designed to facilitate the work of an operator to work standing.

At Hamano Products Co., Inc., I was so impressed with their engineers who had been working there for more than 10 years with their competent skills: making as many as 1000 different precision parts. Even if the job may not attract a large number of young workers, Hamano is growing as a company to support the manufacturing and medical industries with their high technology. At Tokaido-Sanyo Shinkansen General Control Center, I was not only thrilled with accurate automatic controlling system of Shinkansen, but also with the people working there. They concentrate their efforts on their own job with a strong sense of responsibility to the passenger's safety. Most of the people working on the site were on 24 hours shift with two days' rest.

In KUBOTA Corporation, it was amazing with robotic machines that assemble tractors and engines. Other machines deliver materials to assembly lines by running automatically. These kinds of technology were so competent and accurate. I wish if it were used in my factory as well.

Okuma Corporation, I was interested in the company's philosophy of "be happier with a single criticism than 100 compliments". It means that a customer's complaint is one of their sources for innovation to offer other customers with higher quality products. Okuma developed their know-how and skills of employees in house.

Sok Siev
Office Manager, Morofuji (Cambodia) Co.,Ltd

Through this program I learned and got experience from the places that I visited - for example, when our group arrived at company, the first thing we received was a smile and a nice welcome from them. The welcome style made us feel close to them.

One thing that was attractive to me when I visited factories was structure of each factory. Its floors/grounds are clearly divided by function; for example, to walkway, processing area, production line, warehouse, final products checking area. Some of the factories produce a machine by using robots. Workers are keeping away by iron wall so it does not pose a danger for them when a robot is operating. The surrounding environment is very clean so it brings a positive effect on working place atmosphere. In some companies I saw some tools, machines and equipment labeled with staff's photo and ID. I understood that this kind of identification gave workers a sense of more responsibility and made them use it more carefully for their work.

During this program we have not only opportunity to visit factories but also have a chance to visit traditional place in Kyoto. Kiyomizu-dera has a nice view of various color leaves. When I was going up to the temple there were a lot of shops decorated in a traditional style. I was impressed with the beautiful view and hoped sometime I would able to go there again.

This program makes me think that the Japanese business style of placing highest priority on customers is appreciated very much.

Soy Phaleng

These were amazing experiences for me to find out Japanese business and society which were famous in the field of technology. I also enjoyed Japanese foods.

During this program, I visited OMRON Corporation, which is a global company of industrial automation and electronic components. It delivered the world's first on-line automated cash dispenser and automated ticket gate system. For a person from a developing country like me, it was really fantastic to know the fact that various kinds of machines are used everywhere in Japan.

Furthermore, like what I expected before going to Japan, everything came true when I arrived at KUBOTA Corporation. There were lots of robots and machines running instead of persons. It was a big factory that I have never seen before. Most robots were controlled systematically. Its production capacity of tractors is more than 300 units per day. It was pretty big. Next, I visited historical sites in Kyoto, where I started to learn history of Japan. Besides, I really enjoyed seeing the changing colors of autumn leaves of maple trees and ginkgo trees in Kyoto. It was beautiful scenery that I have never seen before.

This program was very helpful. It made me understand and got lot of knowledge about Japanese business, technology and history. I will share these knowledge and experiences to all my colleagues and company. Finally, I would like to express my gratitude to IIST for giving me the opportunity to participate in this program.

This program was subsidized by JKA through its promotion funds from KEIRIN RACE.

Related Page
The Asia-Japan Young Leadership Program -Cambodia- (FY2014)

(For the Japanese version of this article)

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Back number Search (FY2011- IIST e-Magazine):| Category Search | Keyword Search | Article List |
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